Frequently Asked Questions
Can anyone join?

Yes anyone who has made at least 1 purchase on our website ( can join our Referral Program.

How do I get my referral link?

Once you join our referral program by signing up with your email address, you will then get your custom link. Or you will receive a referral link once you have made a purchase.

How do I get credit for my referrals?

Share your unique link with friends and family and once someone makes a successful & qualified purchase directly through that link, your account will get credited. Qualified purchases incllude first time customers who order any filtration system (Pitcher, Pitcher 3 and 6-Packs, Filtered Water Bottles, Universal Inline Fridge Filter, 3-Stage Under the Sink Filter System).

Does my credit ever expire?

No, your credit will never expire.

Can I earn or use referral credit from another site or retail partner?

No, the referral program is only valid on and can not be used at any retailers.

I had a successful referral and don't see the credit on my account. Why is this?

The referral credit can take up to 10 minutes to process through. If you still don't see anything in your account after that, you can reach out to us at

I live outside of the United States, can I still join?

Yes, anyone can participate in the program.

Can I redeem my credit on a subscription?

Yes, you can apply your credit to a new or existing subscription. Just copy and paste your coupon at checkout or apply it within your subscription account.