All orders are processed within 48 hours (business days only). Shipments are scheduled to arrive within 5 days. With the exception of the Clean Water Pitcher, shipment will arrive within 10 business days. International shipment terms will apply please see below.
Most of our products ship USPS ground service. Please provide a street address, as we do not ship to PO boxes. Shipping is calculated by the weight of the product and your shipping destination. You will be provided a tracking number once the shipment has been processed. If a package is undeliverable and returned to us, the customer will be responsible for reshipping fees charged by USPS to redeliver the package.
For orders outside the contiguous United States, (including Hawaii, Alaska & Puerto Rico), we ship via USPS First Class International. For tracking international shipments, please email firstname.lastname@example.org. However, please note: your order may be subject to additional shipping delays caused by customs, importation inspection, search, weather and more. We are not responsible for any import taxes, levies or fees. If you have any questions, please let us know!